Returns are accepted within 14 days of receiving your item. Please contact us at firstname.lastname@example.org to start the return process.
- Return postage is the buyer's responsibility and the refund will be for the item only (outgoing postage is non refundable).
- Items must be returned in a clean, undamaged condition.
- We would recommend using a tracked service to return items. Please include a note with your name, address and order number inside the package.
- The hardware and webbing are covered by a 12 month guarantee. In the unlikely event that your item develops a fault, please contact us at email@example.com
N.B. The fabric and fleece are excluded from this guarantee and general wear and tear or damage is not covered.
Return Address :
11 St Mildred's Avenue