Delivery

All of our products are handmade to order in the UK, by a small skilled team, using only the highest quality materials and hardware. They are not mass produced in an overseas factory.

We aim to get all orders for headcollars, collars and leads, made and despatched within 3 working days. Often orders are made and posted within 1-2 working days.

Our Body Harnesses are all Made to Measure, so they can take us a little longer to make. Please allow up to 7 working days for us to make and despatch them (although they are often made and sent within 3 working days too).

For UK orders, you can choose Royal Mail Tracked 24 (1-2 working days) or Tracked 48 (2-3 working days).

You will receive tracking details as soon as your order is despatched and Royal Mail will then send you delivery updates as the parcel is processed through their network.

UK Postage Rates:

£3.99 Tracked 48

£5.99 Tracked 24

International orders are sent using Royal Mail International Tracked. Please allow up to 10 working days from the date of despatch, to allow for any possible delays at Customs. Please be aware that the customer is liable for any import taxes charged by the receiving country, with the exception of the US, Germany, Denmark and Luxembourg, where our postage fee covers the import costs.

International Postage charges are from £9.99. You will see the exact amount on the checkout page,  before making payment.