All of our products are handmade to order in the UK, by a small skilled team, using only the highest quality materials and hardware. They are not mass produced in an overseas factory.
We aim to get all orders for headcollars, collars and leads, made and despatched within 3 working days . During extremely busy periods, this can be up to 5 working days, but this delay is rare and more often than not, it is 1-2 working days.
Our Body Harnesses are all hand made to measure, so they can take us a little longer to make. Please allow up to 7 working days for us to make and despatch them (although they are often made and sent within 3 working days).
UK Orders are sent using Royal Mail Tracked 48 so they should be delivered in 2-3 working days from the date of despatch - if you have provided an email address on your order, you will receive tracking details as soon as they are despatched and Royal Mail will then email you with a delivery date and time window, when they are ready to deliver.
UK Postage is £3.99 + 70p for each additional item, for up to 3 items, then a flat rate of £5.39 for orders of 4+ items
International orders are sent using Royal Mail International Tracked. Please allow up to 10 working days from the date of despatch, to allow for any possible delays at Customs. Please be aware that the customer is liable for any import taxes charged by the receiving country.
International Postage charges are as follows:
Europe: £9.99 + £1 for each additional item, for up to 4 items, then a flat rate of £13.99 for orders of 5+ items.
Rest of World: £12.99 + £2 for each additional item for up to 4 items, then a flat rate of £20.99 for orders of 5+ items.
**If you order the matching collar and/or lead at the same time as ordering the 2Posh2Pull headcollar (using the drop down boxes underneath the headcollar), you won't pay the additional item postage charges **
