2Posh2Pull Gift Card

Click here to find out how to measure your dog for the perfect fitting head collar

Headcollar Sizing Chart

Collar Sizing Chart

2Posh2Pull Headcollars

All of our products are handmade to order in the UK, by a small skilled team, using only the highest quality materials and hardware. They are not mass produced in an overseas factory.

We aim to get all orders for headcollars, collars and leads, made and despatched within 3 working days. Often orders are made and posted within 1-2 working days.

Our Body Harnesses are all Made to Measure, so they can take us a little longer to make. Please allow up to 7 working days for us to make and despatch them (although they are often made and sent within 3 working days too).

For UK orders, you can choose Royal Mail Tracked 24 (1-2 working days) or Tracked 48 (2-3 working days).

You will receive tracking details as soon as your order is despatched and Royal Mail will then send you delivery updates as the parcel is processed through their network.

UK Postage Rates:

£3.99 Tracked 48

£5.99 Tracked 24

International orders are sent using Royal Mail International Tracked. Please allow up to 10 working days from the date of despatch, to allow for any possible delays at Customs. Please be aware that the customer is liable for any import taxes charged by the receiving country, with the exception of the US, Germany, Denmark and Luxembourg, where our postage fee covers the import costs.

International Postage charges are from £9.99. You will see the exact amount on the checkout page,  before making payment.

Returns that meet the criteria listed below, are accepted within 14 days of the date that your order is delivered. We only offer refunds (we are not able to exchange any  products).

* Made to Measure Harnesses are excluded from the 14 day return policy and are only returnable if faulty 

* Custom Sized Products (eg: products that have been made smaller/larger/slimmer than standard size) are excluded from the 14 day return policy and are only returnable if faulty 

• Return postage is the buyer's responsibility and the refund will be for the item only (outgoing postage is non refundable).
• Items must be free of any damage and returned in a clean, odour free and hair free condition - if the product is grubby/smelly, please give it a gentle hand wash and dry thoroughly before returning. Hair must be removed using a lint roller or similar, prior to returning. Returns that require de-hairing or washing, will be subject to a re-stocking fee of 15%
• Please use a tracked service to return items, as we cannot accept responsibility for items lost in the post. Please include the original paperwork, or a note with your name, address and order number inside the package.
• The hardware and webbing are covered by a 12 month guarantee. In the unlikely event that your item develops a fault, please send us an email with photos of the issue to info@2posh2pull.co.uk

N.B. The fabric and fleece are excluded from the 12 month guarantee. General wear and tear, or accidental damage is not covered.

Return Address :

2Posh2Pull Ltd
11 St Mildred's Avenue
Broadstairs
Kent
CT10 2BX